Ground Shipping Included

on ice cream orders for eligible addresses.

Next Day Air Delivery

available for most addresses for only $29.95.

How are frozen items shipped?

Frozen items are shipped via FedEx (Standard Overnight or Priority Overnight) from our LA headquarters. Shipping costs reflected during checkout are calculated directly via FedEx. (It can…

Can I Choose What Day My Ice Cream is Delivered?

We accept orders seven days a week, but shipments are ONLY sent on Tuesdays and Wednesdays for arrival on Wednesdays and Thursdays, respectively. Orders placed Tuesday (after…

Why Can’t I Add Bars, Pints or Sammies in a Single Pack?

You can’t mix and match different product types in a single pack. Each product type creates a separate pack with a minimum of 6 products.

Why Can’t I Add My Pack to the Cart?

If you have selected a 6-pack, you can’t add the pack to your cart until you have selected 6 of the same type product, or 12 products…

Do you offer returns or exchanges on any of your products?

All orders are strictly non-refundable. If you feel there was a mistake on our end that caused a problem with your order, please email [email protected]

Can I do a custom or bulk order/gift?

Sammie 12-packs for your entire extended family around the country? Large-scale client gifts to multiple addresses? Don’t fret – we’ve done it all, and we’re happy to…

How are non-frozen items shipped?

Non-frozen items are shipped separately via FedEx Ground, unless noted otherwise.