No Bovine Growth Hormones
Why am I craving Coolhaus?
Because Coolhaus has the most incredible ice cream novelties that you can take down right out of the freezer with so many yummy combinations and unique flavors and the creamiest pints you can possibly tuck your spoon into! Plus we have a great mission behind our brand of empowering the next generation of diverse entrepreneurs! Learn more here (link to Blog post about social entrepreneurship mission).
Can one brand make incredible dairy products AND dairy-free products?
No doubt! While our original line was all dairy, all the time, our new line (available in sammies, cones, cups and pints) is made from an extremely innovative base of peas, brown rice and cocoa butter... it's the 'creamiest' vegan base out there and is top eight allergen free... and good for the planet!
What is an ice cream 'novelty?' Glad you asked: (link to blog about history of novelties)
What is a women-founded and led and LGBTQ+ founded and led brand? This means that our origins speak to diverse founders - Coolhaus was created by a lesbian couple (now married with two children, so we are mom-founded and led too!) and the business is still led by Natasha Case, one of the founders.
How are frozen items shipped?
We use styrofoam coolers with dry ice to keep your order frozen.
Can I choose what day my ice cream is delivered?
No. Orders are shipped based on transit time. You will receive tracking information once it has been shipped.
Can I mix and match pints, sammies, multipacks and mini cups?
Absolutely! We highly recommend you try everything we make.
Is Our ice cream Kosher?
Tell me more about Shipping Estimates.
Your package will arrive in 5 – 10 business days (or less) from the day we receive your order. Orders received with longer transit locations than shipping days left in the week will be held for shipment the following Monday. Using Standard shipping, your package will arrive Tuesday through Friday.
When do you ship?
We ship Monday through Friday using UPS but our frozen shipments can’t be in transit over the weekend so we are not able to deliver your package on a Saturday, Sunday, Monday or a UPS holiday. We cannot ship outside of the United States.
Where can I find tracking information?
When the shipping label is created you will receive an email with your tracking number.